FAQ

How long does it take to prepare my order?
We maintain a small stock and most prints are made to order. Orders are ready to ship in 3-5 business days. 

How are orders shipped?
Plastic free and 100% recycled! Prints are packed with a backerboard, wrapped in tissue paper, and shipped inside a flat mailer. We ship USPS First-Class Package. This usually takes 3-5 days. 

Do you ship internationally?
We ship to international addresses through our Etsy shop.

Can you include a gift note?
Yes! If you are sending your order directly to the recipient and would like to add a personal note, please include the text in your cart under “Special instructions” before check out.

Do you accept returns or exchanges? 
We do not accept returns or exchanges, but please contact us if you have concerns about your order.

Will you make things for other cities and places?
Yes! If you have a specific request, submit it on our homepage. We will prioritize the most popular responses. 

How do you make your prints?
We use an inkjet printer with fade resistant ink. As with all prints, we don’t recommend leaving them in direct sunlight. We print on a heavyweight bright white, acid free paper.

Are prints signed by the artist?
Yes. Courtney signs all of the prints in pencil. Depending on the piece, you’ll find “C. Drake” on the front or the back of the print.

Do you take commissions?
We are not taking private commissions at this time.

What frames do you recommend?
We are happy to answer any questions about framing your prints. Many of our customers have had great success with Framebridge. They make framing a breeze and shipping is free. We are a Framebridge affiliate and we will receive compensation if you use this link to make a purchase. 

What is your privacy policy?
When you provide your contact information we use it to communicate with you and fulfill your order. Our website uses Google Analytics with cookies to help us understand how our site is used. Read more about how Google collects and processes data here.

Who is we?
Courtney and Lunchbox